MEET THE TEAM
PERMANENT STAFF TEAM
Ferny Crofts employs a team of 10 permanent staff members, alongside a number of part time staff and volunteers. Together the team work to ensure all of our Guests have an enjoyable and rewarding stay at Ferny Crofts.
Our Permanent Staff Team consists of:
James is in charge of the day-to-day operations of the Centre, heading up the Office Team who look after bookings, and ensuring the site is safe, clean and tidy.
JAMES
OPERATIONS MANAGER
JENNY
PROGRAMME AND MARKETING COORDINATOR
Jenny looks after our large school programmes, special events and is in charge of our website, social media and other Marketing.
Debbie
administrator
Debbie looks after the majority of our enquiries, so you will more than likely talk to her when calling the office to arrange your booking.
ZOE
LEAD INSTRUCTOR
Zoe is one of our Lead Instructors, who manages staffing levels and supports our guests in developing their activities programmes.
Nicole
Seasonal Lead Instructor
Nicole started as an apprentice and has completed her Level 2 and Level 3. She is now continuing as one of our full time instructors as well as dealing with booking enquires and assisting customers in reception
STEVE
ACTIVITIES MANAGER
Steve heads up our Activities Team, and is responsible for ensuring our Activities on site are safe and always improving.
Stephen
MAINTENACE SUPERVISOR
Stephen keeps an eye on the general maintenance of the site, making sure that everything is working properly and is up to standard.
Laura
housekeeper
Laura ensures that all of our onsite facilities are prepared for our customers arrival.
nick
LEAD INSTRUCTOR
Nick is one of our Lead Instructors, leading our Instructor Team and supporting our guests in developing their activities programmes.
Apprentices
Ferny Crofts have an Outdoor Apprenticeship which is a full time, residential scheme that runs from September for 12 months. All our apprentices also get full on-site training to instruct Ferny Crofts' range of Activities, as well as a number of external National Governing Body qualifications dependent upon the individual and their aspirations.
currently no apprentices on site
Volunteers
Bryan and Dennis are also known as Ferny Crofts 'Crofters'. They both volunteer at Ferny Crofts every Wednesday morning and help Rob with the development and maintenance of the site.
FERNY CROFTS Management Committee
Ferny Crofts is owned and managed by Hampshire County Scout Council (HCSC), a Charity overseen by a Board of Trustees. The Ferny Crofts Management Committee is a sub-committee of the Charity Board, and is made up of HCSC Trustees along with additional members bringing experience in areas such as Education, Marketing, Finance and Strategy.
The Ferny Crofts Committee sets the strategic direction of the Activity Centre, monitors our performance against our business plan, ensures we remain financially viable, and provides advice and support to the Senior Managers.
All of our Committee Members are volunteers, who generously give their time to support the work of Ferny Crofts to inspire and develop young people through outdoor adventure.